So, you have decided that you want to enter the German market. First of all – congratulations! It’s one of the fastest growing markets online. As we have already talked about this in our previous articles, you should take into account the culture of the country you are entering.
While for European companies the German market is not as different as the Japanese market, there are important things to keep in mind. That’s why today we will present some interesting facts which you can use to shape your marketing campaigns when localizing your content into German.
#1. German users prefer their mother tongue
Based on the Eurobarometer report, 42% of internet users would never buy something online if it is not offered in a language they can understand. In another report, the European Commission found out that only 58% of Germans use English occasionally.
Taking all of this info into consideration, it would be wise to localize your whole product and/or website into German. It will unlock a huge market and spare you from the stress caused by having a good product to which the target market is simply not responding.
#2. German online users – breakdown
You would expect a lot of Germans being online in 2018, but how many actually are? What is the age of internet users in Germany? According to research by ARD/ZDF, 90% of Germans above 14 is now online. Of this 90 %, 54 million users use the internet daily.
The male to female ratio in 2017 was 50/50, and we see a clear shift in the past three years – namely, the number of male users is on the decline, while the number of female users is rising. This means that if your business’s buyer persona is female, you have high chances to appeal to them.
As for the age, the largest percentage of users is 35-54 years old. We can see the greatest increase in the number of users aged 50-69, with an increase to 27% in 2017 (21% in 2016).
#3. Comparing is important
As with most markets today, comparing products and services is very important in Germany. There are a huge number of German global platforms which help users compare anything, from price to the level of satisfaction. This might give you a very important hint – the loyalty of your German customers can be earned by excellent user experience and customer service.
You might want to watch out to your online presence and how others see you. Of course, this is generally a very good thing to do, but it the German market it is a must to keep track of how you compare to others.
#4. What online users do
This question is very important for your marketing campaigns. Should you focus on Facebook ads, video content, or something else? According to the German Association for the Digital Economy (BVDW), Facebook is still king in Germany.
As you can see in the image above, 45% of users are on Facebook every day. 18% are using Facebook at least once a week, 4% use it once a month, 5% use it less than once a month, and 28% of users never use Facebook. These are still impressive numbers, compared to Twitter, Google+, and other platforms. As for Social Media Platforms, YouTube is leading the pack, with Instagram still way behind on second place.
#5. What do German users buy (or don’t buy)
The bad news is that, if you are selling food, cars, or insurance, a large portion of users will not buy your product online. They might, however, decide to buy it in person, so localizing your website will serve as an entry point for them.
As you can see, around 40% never buy insurances and cars/car accessories online. A whopping 57% never buys food items online.
There’s good news, too! According to the same BVDW research, Germans mostly buy clothes, shoes, accessories, electronic devices, and computer parts, including software, online.
This gives a chance to all of the online retailers as well as software houses out there. If you want to know how we, at Text United, set ourselves up for sales in the whole DACH market, check out the blog piece about it here.
And don’t hesitate to contact us to help you set up a proper localization strategy for your business entering the German market!