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TextUnited translation services awarded ISO17100 certification

Blog Translation Industry Translation Project Management

TextUnited is pleased to announce a certification of its enterprise translation services according to ISO 17100. The certification provides evidence of compliance with international standards for quality management and process management in the field of translation services. Auditors of the certifying body (TÜV Austria Cert GmbH) assessed TextUnited processes and…

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textunited iso certified translation services

TextUnited translation services awarded ISO17100 certification

TextUnited is pleased to announce a certification of its enterprise translation services according to ISO 17100. The certification provides evidence of compliance with international standards for quality management and process management in the field of translation services. Auditors of the…

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Localizing Training Material

Localizing Training Material & Courses

Whether furthering the skills and knowledge of your current international employees or expanding your global reach, learning is at the heart of an adaptable business strategy. Your firm’s presence may already be spread across the world, but ensuring your central…

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How Do I Make My WordPress Site Multilingual?

Used by 41.4% of the top 10 million websites worldwide, WordPress dominates the realm of Content Management Systems. Simple to operate, open-source, and free, the system is highly adaptive, giving users the power to put SEO first. Imagine being able…

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multilingual website

How to Build a Multilingual Website: 4 Steps to Making Global Sales

  There are times when English just won’t cut it. 4 out of 5 times, actually, according to Babbel. Just as you can’t expect the locals of Skopelos, Madeira or Aberdeen to converse with you in fluent English, you also…

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Customer Spotlight: e-Learning For Kids

With school closures across the globe due to the coronavirus pandemic, education has been massively disrupted for millions of young people over the past year. However, many school-aged children were missing out long before we had even heard of Covid-19.…

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customer support

How To Provide Multilingual Customer Support (in 2021)

It’s all very well investing in top-tier marketing campaigns to attract new customers; but what about the ones you’ve already got?    Aside from the fact that customer acquisition is getting increasingly expensive, your existing customers are more likely to…

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multilingual customer support

Multilingual Customer Support: 5 Tips to Speak your Customers’ Language

  There exists in the world of global customer support just two deadly sins: conjecture and sloth.   Too many companies are all-too-proficient in the art of making incorrect assumptions about what kind of support their customers want, where they…

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Why Invest in Multilingual Customer Experience (MCX)?

  If you’ve been keeping up with any of our recent blogs, you’ll know that invest in Multilingual Customer Experience (MCX) is rapidly becoming the top priority for brands.    Operating in international markets, however, means adding another dimension to…

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AI in customer service

AI in Customer Service – The Hidden World Beyond Chatbots

  Think about the last interaction you had with a company. Was it with a live agent? Was it a chatbot? Perhaps it was a human-AI hybrid that you weren’t even aware of.   Artificial Intelligence is becoming more skilled…

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