In today’s global market, providing exceptional customer support is more important than ever. With businesses reaching across borders, the ability to communicate effectively with customers from diverse linguistic backgrounds has become a necessity. Multilingual Customer Support is no longer a…
ROI on localization is one of the more challenging metrics to define. Still, as the world becomes more globalized and businesses must reach their customers in their native languages at scale, the return on investment (ROI) from localization sooner or later…