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Category: Customer Experience

Content Localization: Your Key to Going Global Online

A recent survey of thousands of consumers in 29 countries reveals some interesting statistics. It shows that 65% of consumers prefer content in their language, 67% tolerate mixed languages on a website, 73% want product reviews, 66% use online machine…

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AI Translation vs. Translation Agencies: Which Is Best for Your Business?

Translation services are crucial for businesses aiming to reach a global audience. People prefer content in their native language, and accurate translation helps build trust and credibility. According to recent industry data, 78,645 businesses in the U.S. translation services industry…

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How Globalization Impacts U.S. Businesses: A Comprehensive Guide

Can we all agree that globalization has made a huge impact on businesses? Many U.S. companies can testify to this, especially C-level executives in startups and mid-sized companies. While it opens up new markets, it also brings challenges like increased…

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How Translation and Localization Services Can Transform Your Business

When you hear the words “Translation” and “Localization,” what comes to mind? For a long time now, “Translation” and “Localization” have been buzzing around, sparking curiosity. You know what they say—“Curiosity killed the cat.” But don’t worry, you’ll find out…

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Multilingual Customer Support

5 Unmissable Benefits of Multilingual Customer Support

In today’s global market, providing exceptional customer support is more important than ever. With businesses reaching across borders, the ability to communicate effectively with customers from diverse linguistic backgrounds has become a necessity. Multilingual Customer Support is no longer a…

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Kpis and Roi on Localization

KPIs and ROI on localization

ROI on localization is one of the more challenging metrics to define. Still, as the world becomes more globalized and businesses must reach their customers in their native languages at scale, the return on investment (ROI) from localization sooner or later…

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