Text United’s
Privacy Policy
and GDPR

Please read our privacy policy carefully before accessing, using, or obtaining any materials, information, products, or services.

1. Website Visitors

Text United collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Text United’s purpose in collecting non-personally identifying information is to better understand how Text United’s visitors use its website.

Text United also collects personally-identifying information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, and contact. By using this website you give your consent to the storage and processing of personally-identifying Information and, after creating an account on Text United, you give us your consent to receive system-related communication.

2. Gathering of Personally-Identifying Information

Users of Text United website interact with Text United in ways that require Text United to gather, process, and use of personally-identifying data.

The following data protection and data security regulations apply to all processing services in the sense of Art. 28 (1) GDPR, which Text United GmbH (the Processor) provides to the users as well as to all activities where the Processor’s employees or third parties that the Processor commissions may come into contact with the users’ data.

The processing starts when you create an account and ends when you delete it or ask us to remove the data.
The amount and type of information that the Processor gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a free account to provide his/her name, email address, company name, and country of residence. Those who engage in transactions with Text United – by purchasing a subscription plan, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Text United collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Text United. Text United does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. Visitors who registered on Text United websites can (by contacting support@textunited.com) ask for a copy of their personal information, ask for the information to be corrected or updated or ask us to remove their personal information from our records.

3. Protection of Certain Personally-Identifying Information

The Processor discloses personally-identifying information only to those of its employees, contractors, and affiliated organizations that need to know that information in order to process it on Text United’s behalf or to provide services available at Text United websites.

The Processor shall ensure the confidentiality of the data in accordance with Art. 28 (3) sentence 2 letter b, Art. 29 and Art. 32 (4) GDPR. All persons who, according to the order, have access to the user’s data listed under point 1 (3) must be obliged to maintain confidentiality and be informed about the special data protection obligations.

Text United will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Text United discloses personally-identifying information only when required to do so by law.

Should a user make use of Text United services in a way, not in line with our Terms & Conditions, we are entitled to use and to pass on Personally-Identifying Information to third parties for the purpose of pursuing further legal action.

We assume all the content you are managing in your Text United account does not contain any personal data. If the strings you are translating do contain personal information, make sure you redact it before loading it into the system.

4. Data Storage

Text United (the Processor) uses third party vendors and hosting partners to provide the necessary hardware, software, networking, and storage. Text United uses IBM Cloud’s data centers located in Amsterdam in the Netherlands in the EU www.ibm.com/cloud/security to run its core system.

The only personal data that leaves the EU is the name and email we send to our payment processor, Stripe, which is located in the US.

Within its area of responsibility, the Processor shall manage the internal organization in a way that meets data protection requirements. Text United will take technical and organizational measures to adequately secure the data against misuse and loss in compliance with the requirements of the GDPR.

5. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Text United uses cookies to help Text United identify and track visitors, their usage of Text United website, and their website access preferences. Text United visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Text United websites, with the drawback that certain features of Text United’s websites may not function properly without the aid of cookies.

6. Website Analytics

We use “Google Analytics” to analyze our website. Data processing takes place on the basis of the legal provisions in Art. 96 (3) TKG as well as Art. 6 (1) letters a (consent) and f (legitimate interest) GDPR. The information generated by the cookie about your visit to our website is transmitted to and stored on Google servers.

From time to time use “Google Ads” that can target advertisements for our services to you on other sites you visit. To do that, they will use cookies to identify your device and direct ads for our services to you.

7. Changes in the Privacy Policy

We may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address or by placing a prominent notice on our site.

If you believe that we are in violation of data protection law when processing your data or otherwise breach your data protection rights, contact us immediately.

Any questions about this Privacy Policy should be addressed to support@textunited.com.