Multilingual Customer Experience

Customer Experience
​​​ in any language

We help your business reach new customers, better serve existing customers and improve your overall customer experience strategy (CX) with translation technology
customer experience strategy

Make Your Customer Experience Strategy Multilingual

A potential customer will go through a lot to reach you and purchase your product. Your brand, support and marketing will dictate their experience and whether they return and recommend, or simply leave…

Language is one of the biggest barriers in reaching, converting and holding onto your customers.

Our goal is to break down that barrier, enabling you to increase your reach, convert global customers and empower your buyers to stay loyal to your brand.

Language is a common constraint

Speak your customer’s language… before they’re even customers

REACH NEW MARKETS

Multilingual SEO Packages

Website Translation

Marketing Materials

Content Translation

Transcreation

WordPress Translation Plugin

CONVERT NEW CUSTOMERS

Software Localization

Zendesk Integration

Voice of Customer (VoC) Tool

Multilingual Chatbot

Figma Plugin

E-Commerce Localization

SUPPORT EXISTING CUSTOMERS

Translation Management System

Multilingual Customer Support

Remote Interpretation

Subtitling & Voiceovers

PROMOTE LOYALTY

White Label (translate under your brand)

24/7 Multilingual Support

Customer Reviews Localization

Multilingual Email Campaigns

We offer all the above translation solutions and more.
Chat with us to find out what works for your business
customer experience strategy
Context is king in understanding farmer realities in diverse regions of the world,” says Louise Salinas, Director of Administration for COSA. “That’s why getting the language in our surveys right – both the literal translations and the contextual references – is crucial for us.

Customized to your business model

Integrate your system with ours, in a matter of minutes
Whether via API, file-based, online editing or any of over 30 formats – chat with of our team today and let us evolve your multilingual customer experience strategy



How can I leverage multilingual customer experience?

CX fits in, no matter your job title
We have broken down our offering into different areas, take a look at the segment below that best describes where you work. A good CX strategy is enterprise wide, so our offering aims to reflect this
customer experience strategy

We believe that improving the customer experience strategy lies in translation – or more specifically, interacting in the language of your customer. That is why multilingual CX is going to become crucial in a strong customer experience strategy in 2021 and onwards