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Tag: AI

customer support

How To Provide Multilingual Customer Support (in 2021)

It’s all very well investing in top-tier marketing campaigns to attract new customers; but what about the ones you’ve already got?    Aside from the fact that customer acquisition is getting increasingly expensive, your existing customers are more likely to…

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AI in customer service

AI in Customer Service – The Hidden World Beyond Chatbots

  Think about the last interaction you had with a company. Was it with a live agent? Was it a chatbot? Perhaps it was a human-AI hybrid that you weren’t even aware of.   Artificial Intelligence is becoming more skilled…

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